Season 2: Episode 8 - When Sales Meets Service: Building Trust, Authentic Relationships & Leading with Faith

Episode Summary In this powerful and faith-filled conversation on the Joy Inspired Podcast, Nikki Cruise sits down with internationally recognized sales expert, speaker, and relationship strategist Scott Schilling to explore how authentic relationships, trust, and service transform both business and life. Scott shares how his decades-long career in sales evolved into a mission centered on serving people rather than closing transactions. Through a life-altering near-death experience and profou...
Episode Summary
In this powerful and faith-filled conversation on the Joy Inspired Podcast, Nikki Cruise sits down with internationally recognized sales expert, speaker, and relationship strategist Scott Schilling to explore how authentic relationships, trust, and service transform both business and life.
Scott shares how his decades-long career in sales evolved into a mission centered on serving people rather than closing transactions. Through a life-altering near-death experience and profound encounters with God, he discovered that true success flows from building genuine connections, living out faith authentically, and creating environments where people feel seen, valued, and inspired.
If you’ve ever struggled with selling, networking, or building meaningful connections in business, this episode will shift your perspective, reminding you that sales done right is simply service rooted in love, integrity, and purpose.
Key Takeaways
- Authentic relationships are built long before transactions ever happen.
- Trust grows from connection, consistency, and genuine care for people.
- Selling is not persuading — it’s identifying needs and serving solutions.
- Your story, including your struggles, can become a tool to serve others.
- Living as an example of your faith speaks louder than words
Scriptures
- Psalm 118:17 — “I will not die but live, and will proclaim what the Lord has done.”
- Matthew 5:16 — Let your light shine before others.
- Colossians 3:23 — Work at it with all your heart, as working for the Lord.
- Luke 6:31 — Do to others as you would have them do to you.
- Proverbs 11:25 — A generous person will prosper.
Encouragements for Your Journey
- You don’t have to chase people when you genuinely care about them.
- Your past experiences can become bridges to help others heal and grow.
- Service-driven business creates lasting impact and influence.
- God can use even life interruptions to realign your purpose.
- When you lead with love, success becomes a byproduct, not the goal.
Root Check Questions to Reflect On
- Am I prioritizing relationships over transactions in my business?
- Where might God be asking me to serve rather than strive?
- How can I show up more authentically in my work and leadership?
- What experiences in my life could help someone else today?
- Am I building trust consistently with the people I serve?
🎁 Free Gift
Heart-centered selling isn’t about closing deals—it’s about opening hearts, serving with integrity, and creating lasting relationships that reflect God’s love in every interaction.
Access the GIFT here: https://ssm.synduit.com/sueb0020
Connect With Scott:
🌐 Website: https://scottschilling.com
📱 Social Media: https://linkedin.com/in/scottschilling8
Stay Connected with Nikki:
- Website: www.joyinspiredpodcast.com
- LinkedIn: @nikkijoyinspired
- Email: support@joy-inspired.com
Closing Encouragement:
“You were created for a unique purpose. When you invite God into your business, you step into a calling that impacts eternity. Remember, alignment doesn’t mean perfection—it’s a journey of trust, surrender, and joy.”
Until next time, stay blessed, stay joyful, and keep walking in your purpose!